Privacy policy

H3O Skin Privacy Policy

Effective Date: 27 July 2026

At H3O Skin, your privacy is important to us. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect:

Name and surname
Delivery and billing address
Email address
Telephone number
Payment information (processed securely through our payment providers)
Order history
Information you provide when contacting us

How We Use Your Information

Your information is used to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Send promotional emails only if you have chosen to receive them

Security

We use secure technology and trusted payment providers to protect your personal information.

Third Parties

We do not sell your personal information. Information may only be shared with trusted service providers such as payment processors and courier companies when necessary to fulfil your order.